Global Computer Telephony Integration Software Market Report, History and Forecast 2015-2026, Breakdown Data by Companies, Key Regions, Types and Application

Computer telephony integration, also called computer–telephone integration or CTI, is a common name for any technology that allows interactions on a telephone and a computer to be integrated or coordinated. CTI (Computer Telephony Integration) software enables you to control your phone or phone system from your computer. CTI is often used as a jargon term for describing integrations between a phone system and a customer relationship management (CRM) system that has already been deployed. These integrations add features to enhance both systems and help agents better handle interactions.
From the view of region, United States have a larger market share in 2018 which account for 29.93% and will witness a stable growth in following years. Europe hold a market share of 25.54% will still play an important role which cannot be ignored. Any changes from China, which share a 16.07% market share in 2018, might affect the development trend of Computer Telephony Integration Software. Japan, Southeast Asia, India, Central & South America and Other Regions are also play important role in Global market.

Market Analysis and Insights: Global Computer Telephony Integration Software Market
The research report studies the Computer Telephony Integration Software market using different methodologies and analyzes to provide accurate and in-depth information about the market. For a clearer understanding, it is divided into several parts to cover different aspects of the market. Each area is then elaborated to help the reader comprehend the growth potential of each region and its contribution to the global market. The researchers have used primary and secondary methodologies to collate the information in the report. They have also used the same data to generate the current market scenario. This report is aimed at guiding people towards an apprehensive, better, and clearer knowledge of the market.
The global Computer Telephony Integration Software market size is projected to reach US$ 4150 million by 2026, from US$ 1521.7 million in 2020, at a CAGR of 18.2% during 2021-2026.

Global Computer Telephony Integration Software Scope and Segment
The global Computer Telephony Integration Software market is segmented by company, region (country), by Type, and by Application. Players, stakeholders, and other participants in the global Computer Telephony Integration Software market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by region (country), by Type, and by Application for the period 2015-2026.

Segment by Type, the Computer Telephony Integration Software market is segmented into
Cloud Based
On-Premise
The Cloud Based type has the largest market share segment, with 82% and the fastest growth

Segment by Application, the Computer Telephony Integration Software market is segmented into
Large Enterprises
SMEs
Large Enterprises occupied the largest application market share of 57.88%, and SMEs was the fastest growing application

Global Computer Telephony Integration Software market: regional analysis, the major regions covered in the report are:
North America
United States
Canada
Europe
Germany
France
U.K.
Italy
Russia
Nordic
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia-Pacific
Latin America
Mexico
Brazil
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of Middle East & Africa

The report lists the major players in the regions and their respective market share on the basis of global revenue. It also explains their strategic moves in the past few years, investments in product innovation, and changes in leadership to stay ahead in the competition. This will give the reader an edge over others as a well-informed decision can be made looking at the holistic picture of the market.

The major vendors covered:
Five9
Salesforce
RingCentral
Twilio
Enghouse Interactive
NewVoiceMedia (Vonage)
Genesys
Zendesk
Freshworks
NICE inContact
Nextiva
Talkdesk
Jive Communications (LogMeIn)
Ameyo
Aircall
Tenfold
Ozonetel