1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Incident Management Software Market Size Growth Rate by Type: 2018 VS 2022 VS 2029 1.2.2 Cloud Based 1.2.3 On-premises 1.3 Market by Application 1.3.1 Global Incident Management Software Market Growth by Application: 2018 VS 2022 VS 2029 1.3.2 Large Enterprises 1.3.3 SMEs 1.4 Study Objectives 1.5 Years Considered 1.6 Years Considered 2 Global Growth Trends 2.1 Global Incident Management Software Market Perspective (2018-2029) 2.2 Incident Management Software Growth Trends by Region 2.2.1 Global Incident Management Software Market Size by Region: 2018 VS 2022 VS 2029 2.2.2 Incident Management Software Historic Market Size by Region (2018-2023) 2.2.3 Incident Management Software Forecasted Market Size by Region (2024-2029) 2.3 Incident Management Software Market Dynamics 2.3.1 Incident Management Software Industry Trends 2.3.2 Incident Management Software Market Drivers 2.3.3 Incident Management Software Market Challenges 2.3.4 Incident Management Software Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Incident Management Software Players by Revenue 3.1.1 Global Top Incident Management Software Players by Revenue (2018-2023) 3.1.2 Global Incident Management Software Revenue Market Share by Players (2018-2023) 3.2 Global Incident Management Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3) 3.3 Players Covered: Ranking by Incident Management Software Revenue 3.4 Global Incident Management Software Market Concentration Ratio 3.4.1 Global Incident Management Software Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Incident Management Software Revenue in 2022 3.5 Incident Management Software Key Players Head office and Area Served 3.6 Key Players Incident Management Software Product Solution and Service 3.7 Date of Enter into Incident Management Software Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Incident Management Software Breakdown Data by Type 4.1 Global Incident Management Software Historic Market Size by Type (2018-2023) 4.2 Global Incident Management Software Forecasted Market Size by Type (2024-2029) 5 Incident Management Software Breakdown Data by Application 5.1 Global Incident Management Software Historic Market Size by Application (2018-2023) 5.2 Global Incident Management Software Forecasted Market Size by Application (2024-2029) 6 North America 6.1 North America Incident Management Software Market Size (2018-2029) 6.2 North America Incident Management Software Market Growth Rate by Country: 2018 VS 2022 VS 2029 6.3 North America Incident Management Software Market Size by Country (2018-2023) 6.4 North America Incident Management Software Market Size by Country (2024-2029) 6.5 United States 6.6 Canada 7 Europe 7.1 Europe Incident Management Software Market Size (2018-2029) 7.2 Europe Incident Management Software Market Growth Rate by Country: 2018 VS 2022 VS 2029 7.3 Europe Incident Management Software Market Size by Country (2018-2023) 7.4 Europe Incident Management Software Market Size by Country (2024-2029) 7.5 Germany 7.6 France 7.7 U.K. 7.8 Italy 7.9 Russia 7.10 Nordic Countries 8 Asia-Pacific 8.1 Asia-Pacific Incident Management Software Market Size (2018-2029) 8.2 Asia-Pacific Incident Management Software Market Growth Rate by Region: 2018 VS 2022 VS 2029 8.3 Asia-Pacific Incident Management Software Market Size by Region (2018-2023) 8.4 Asia-Pacific Incident Management Software Market Size by Region (2024-2029) 8.5 China 8.6 Japan 8.7 South Korea 8.8 Southeast Asia 8.9 India 8.10 Australia 9 Latin America 9.1 Latin America Incident Management Software Market Size (2018-2029) 9.2 Latin America Incident Management Software Market Growth Rate by Country: 2018 VS 2022 VS 2029 9.3 Latin America Incident Management Software Market Size by Country (2018-2023) 9.4 Latin America Incident Management Software Market Size by Country (2024-2029) 9.5 Mexico 9.6 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Incident Management Software Market Size (2018-2029) 10.2 Middle East & Africa Incident Management Software Market Growth Rate by Country: 2018 VS 2022 VS 2029 10.3 Middle East & Africa Incident Management Software Market Size by Country (2018-2023) 10.4 Middle East & Africa Incident Management Software Market Size by Country (2024-2029) 10.5 Turkey 10.6 Saudi Arabia 10.7 UAE 11 Key Players Profiles 11.1 Zendesk 11.1.1 Zendesk Company Detail 11.1.2 Zendesk Business Overview 11.1.3 Zendesk Incident Management Software Introduction 11.1.4 Zendesk Revenue in Incident Management Software Business (2018-2023) 11.1.5 Zendesk Recent Development 11.2 SolarWinds 11.2.1 SolarWinds Company Detail 11.2.2 SolarWinds Business Overview 11.2.3 SolarWinds Incident Management Software Introduction 11.2.4 SolarWinds Revenue in Incident Management Software Business (2018-2023) 11.2.5 SolarWinds Recent Development 11.3 Freshwork 11.3.1 Freshwork Company Detail 11.3.2 Freshwork Business Overview 11.3.3 Freshwork Incident Management Software Introduction 11.3.4 Freshwork Revenue in Incident Management Software Business (2018-2023) 11.3.5 Freshwork Recent Development 11.4 SoftExpert 11.4.1 SoftExpert Company Detail 11.4.2 SoftExpert Business Overview 11.4.3 SoftExpert Incident Management Software Introduction 11.4.4 SoftExpert Revenue in Incident Management Software Business (2018-2023) 11.4.5 SoftExpert Recent Development 11.5 ManageEngine 11.5.1 ManageEngine Company Detail 11.5.2 ManageEngine Business Overview 11.5.3 ManageEngine Incident Management Software Introduction 11.5.4 ManageEngine Revenue in Incident Management Software Business (2018-2023) 11.5.5 ManageEngine Recent Development 11.6 OpsGenie 11.6.1 OpsGenie Company Detail 11.6.2 OpsGenie Business Overview 11.6.3 OpsGenie Incident Management Software Introduction 11.6.4 OpsGenie Revenue in Incident Management Software Business (2018-2023) 11.6.5 OpsGenie Recent Development 11.7 Cura 11.7.1 Cura Company Detail 11.7.2 Cura Business Overview 11.7.3 Cura Incident Management Software Introduction 11.7.4 Cura Revenue in Incident Management Software Business (2018-2023) 11.7.5 Cura Recent Development 11.8 LogicManager 11.8.1 LogicManager Company Detail 11.8.2 LogicManager Business Overview 11.8.3 LogicManager Incident Management Software Introduction 11.8.4 LogicManager Revenue in Incident Management Software Business (2018-2023) 11.8.5 LogicManager Recent Development 11.9 Resolver 11.9.1 Resolver Company Detail 11.9.2 Resolver Business Overview 11.9.3 Resolver Incident Management Software Introduction 11.9.4 Resolver Revenue in Incident Management Software Business (2018-2023) 11.9.5 Resolver Recent Development 11.10 Enablon 11.10.1 Enablon Company Detail 11.10.2 Enablon Business Overview 11.10.3 Enablon Incident Management Software Introduction 11.10.4 Enablon Revenue in Incident Management Software Business (2018-2023) 11.10.5 Enablon Recent Development 11.11 Samanage 11.11.1 Samanage Company Detail 11.11.2 Samanage Business Overview 11.11.3 Samanage Incident Management Software Introduction 11.11.4 Samanage Revenue in Incident Management Software Business (2018-2023) 11.11.5 Samanage Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Incident Management Software Market Size Growth Rate by Type (US$ Million): 2018 VS 2022 VS 2029 Table 2. Key Players of Cloud Based Table 3. Key Players of On-premises Table 4. Global Incident Management Software Market Size Growth by Application (US$ Million): 2018 VS 2022 VS 2029 Table 5. Global Incident Management Software Market Size by Region (US$ Million): 2018 VS 2022 VS 2029 Table 6. Global Incident Management Software Market Size by Region (2018-2023) & (US$ Million) Table 7. Global Incident Management Software Market Share by Region (2018-2023) Table 8. Global Incident Management Software Forecasted Market Size by Region (2024-2029) & (US$ Million) Table 9. Global Incident Management Software Market Share by Region (2024-2029) Table 10. Incident Management Software Market Trends Table 11. Incident Management Software Market Drivers Table 12. Incident Management Software Market Challenges Table 13. Incident Management Software Market Restraints Table 14. Global Incident Management Software Revenue by Players (2018-2023) & (US$ Million) Table 15. Global Incident Management Software Market Share by Players (2018-2023) Table 16. Global Top Incident Management Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Incident Management Software as of 2022) Table 17. Ranking of Global Top Incident Management Software Companies by Revenue (US$ Million) in 2022 Table 18. Global 5 Largest Players Market Share by Incident Management Software Revenue (CR5 and HHI) & (2018-2023) Table 19. Key Players Headquarters and Area Served Table 20. Key Players Incident Management Software Product Solution and Service Table 21. Date of Enter into Incident Management Software Market Table 22. Mergers & Acquisitions, Expansion Plans Table 23. Global Incident Management Software Market Size by Type (2018-2023) & (US$ Million) Table 24. Global Incident Management Software Revenue Market Share by Type (2018-2023) Table 25. Global Incident Management Software Forecasted Market Size by Type (2024-2029) & (US$ Million) Table 26. Global Incident Management Software Revenue Market Share by Type (2024-2029) Table 27. Global Incident Management Software Market Size by Application (2018-2023) & (US$ Million) Table 28. Global Incident Management Software Revenue Market Share by Application (2018-2023) Table 29. Global Incident Management Software Forecasted Market Size by Application (2024-2029) & (US$ Million) Table 30. Global Incident Management Software Revenue Market Share by Application (2024-2029) Table 31. North America Incident Management Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029 Table 32. North America Incident Management Software Market Size by Country (2018-2023) & (US$ Million) Table 33. North America Incident Management Software Market Size by Country (2024-2029) & (US$ Million) Table 34. Europe Incident Management Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029 Table 35. Europe Incident Management Software Market Size by Country (2018-2023) & (US$ Million) Table 36. Europe Incident Management Software Market Size by Country (2024-2029) & (US$ Million) Table 37. Asia-Pacific Incident Management Software Market Size Growth Rate by Region (US$ Million): 2018 VS 2022 VS 2029 Table 38. Asia-Pacific Incident Management Software Market Size by Region (2018-2023) & (US$ Million) Table 39. Asia-Pacific Incident Management Software Market Size by Region (2024-2029) & (US$ Million) Table 40. Latin America Incident Management Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029 Table 41. Latin America Incident Management Software Market Size by Country (2018-2023) & (US$ Million) Table 42. Latin America Incident Management Software Market Size by Country (2024-2029) & (US$ Million) Table 43. Middle East & Africa Incident Management Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029 Table 44. Middle East & Africa Incident Management Software Market Size by Country (2018-2023) & (US$ Million) Table 45. Middle East & Africa Incident Management Software Market Size by Country (2024-2029) & (US$ Million) Table 46. Zendesk Company Detail Table 47. Zendesk Business Overview Table 48. Zendesk Incident Management Software Product Table 49. Zendesk Revenue in Incident Management Software Business (2018-2023) & (US$ Million) Table 50. Zendesk Recent Development Table 51. SolarWinds Company Detail Table 52. SolarWinds Business Overview Table 53. SolarWinds Incident Management Software Product Table 54. SolarWinds Revenue in Incident Management Software Business (2018-2023) & (US$ Million) Table 55. SolarWinds Recent Development Table 56. Freshwork Company Detail Table 57. Freshwork Business Overview Table 58. Freshwork Incident Management Software Product Table 59. Freshwork Revenue in Incident Management Software Business (2018-2023) & (US$ Million) Table 60. Freshwork Recent Development Table 61. SoftExpert Company Detail Table 62. SoftExpert Business Overview Table 63. SoftExpert Incident Management Software Product Table 64. SoftExpert Revenue in Incident Management Software Business (2018-2023) & (US$ Million) Table 65. SoftExpert Recent Development Table 66. ManageEngine Company Detail Table 67. ManageEngine Business Overview Table 68. ManageEngine Incident Management Software Product Table 69. ManageEngine Revenue in Incident Management Software Business (2018-2023) & (US$ Million) Table 70. ManageEngine Recent Development Table 71. OpsGenie Company Detail Table 72. OpsGenie Business Overview Table 73. OpsGenie Incident Management Software Product Table 74. OpsGenie Revenue in Incident Management Software Business (2018-2023) & (US$ Million) Table 75. OpsGenie Recent Development Table 76. Cura Company Detail Table 77. Cura Business Overview Table 78. Cura Incident Management Software Product Table 79. Cura Revenue in Incident Management Software Business (2018-2023) & (US$ Million) Table 80. Cura Recent Development Table 81. LogicManager Company Detail Table 82. LogicManager Business Overview Table 83. LogicManager Incident Management Software Product Table 84. LogicManager Revenue in Incident Management Software Business (2018-2023) & (US$ Million) Table 85. LogicManager Recent Development Table 86. Resolver Company Detail Table 87. Resolver Business Overview Table 88. Resolver Incident Management Software Product Table 89. Resolver Revenue in Incident Management Software Business (2018-2023) & (US$ Million) Table 90. Resolver Recent Development Table 91. Enablon Company Detail Table 92. Enablon Business Overview Table 93. Enablon Incident Management Software Product Table 94. Enablon Revenue in Incident Management Software Business (2018-2023) & (US$ Million) Table 95. Enablon Recent Development Table 96. Samanage Company Detail Table 97. Samanage Business Overview Table 98. Samanage Incident Management Software Product Table 99. Samanage Revenue in Incident Management Software Business (2018-2023) & (US$ Million) Table 100. Samanage Recent Development Table 101. Research Programs/Design for This Report Table 102. Key Data Information from Secondary Sources Table 103. Key Data Information from Primary Sources List of Figures Figure 1. Global Incident Management Software Market Size Comparison by Type (2023-2029) & (US$ Million) Figure 2. Global Incident Management Software Market Share by Type: 2022 VS 2029 Figure 3. Cloud Based Features Figure 4. On-premises Features Figure 5. Global Incident Management Software Market Size Comparison by Application (2023-2029) & (US$ Million) Figure 6. Global Incident Management Software Market Share by Application: 2022 VS 2029 Figure 7. Large Enterprises Case Studies Figure 8. SMEs Case Studies Figure 9. Incident Management Software Report Years Considered Figure 10. Global Incident Management Software Market Size (US$ Million), Year-over-Year: 2018-2029 Figure 11. Global Incident Management Software Market Size, (US$ Million), 2018 VS 2022 VS 2029 Figure 12. Global Incident Management Software Market Share by Region: 2022 VS 2029 Figure 13. Global Incident Management Software Market Share by Players in 2022 Figure 14. Global Top Incident Management Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Incident Management Software as of 2022) Figure 15. The Top 10 and 5 Players Market Share by Incident Management Software Revenue in 2022 Figure 16. North America Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 17. North America Incident Management Software Market Share by Country (2018-2029) Figure 18. United States Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 19. Canada Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 20. Europe Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 21. Europe Incident Management Software Market Share by Country (2018-2029) Figure 22. Germany Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 23. France Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 24. U.K. Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 25. Italy Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 26. Russia Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 27. Nordic Countries Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 28. Asia-Pacific Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 29. Asia-Pacific Incident Management Software Market Share by Region (2018-2029) Figure 30. China Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 31. Japan Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 32. South Korea Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 33. Southeast Asia Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 34. India Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 35. Australia Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 36. Latin America Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 37. Latin America Incident Management Software Market Share by Country (2018-2029) Figure 38. Mexico Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 39. Brazil Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 40. Middle East & Africa Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 41. Middle East & Africa Incident Management Software Market Share by Country (2018-2029) Figure 42. Turkey Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 43. Saudi Arabia Incident Management Software Market Size YoY Growth (2018-2029) & (US$ Million) Figure 44. Zendesk Revenue Growth Rate in Incident Management Software Business (2018-2023) Figure 45. SolarWinds Revenue Growth Rate in Incident Management Software Business (2018-2023) Figure 46. Freshwork Revenue Growth Rate in Incident Management Software Business (2018-2023) Figure 47. SoftExpert Revenue Growth Rate in Incident Management Software Business (2018-2023) Figure 48. ManageEngine Revenue Growth Rate in Incident Management Software Business (2018-2023) Figure 49. OpsGenie Revenue Growth Rate in Incident Management Software Business (2018-2023) Figure 50. Cura Revenue Growth Rate in Incident Management Software Business (2018-2023) Figure 51. LogicManager Revenue Growth Rate in Incident Management Software Business (2018-2023) Figure 52. Resolver Revenue Growth Rate in Incident Management Software Business (2018-2023) Figure 53. Enablon Revenue Growth Rate in Incident Management Software Business (2018-2023) Figure 54. Samanage Revenue Growth Rate in Incident Management Software Business (2018-2023) Figure 55. Bottom-up and Top-down Approaches for This Report Figure 56. Data Triangulation Figure 57. Key Executives Interviewed

Zendesk SolarWinds Freshwork SoftExpert ManageEngine OpsGenie Cura LogicManager Resolver Enablon Samanage